If you have any questions, feel free to email us at [email protected] We do not currently offer phone customer support. We will return your email with 24-48 hours on normal business days. Regarding orders-please make sure to include your order # or eBay #.
On occasion, our inbox may filter emails incorrectly as Spam. If you email us and do not receive a response within 24 business hours, please fill out our contact form here.
618 Blossom Hill Road
San Jose, CA 95123
When you are emailing us about an issue or concern, please provide as much detail as possible. This would include your order number, or receipt where you purchased the product (needs to show date of purchase). Please also include as much detail about the issue your having as well as the part number of the product. Include any clear photos of the product, or products so we can understand the situation and be able to respond in a quick and timely manner to help resolve your problem. At RC4WD we enjoy seeing customer builds using our products. We would love for you to send images you have taken. Please submit the images here:
Please note that any images sent to RC4WD could be used on our website or in media print. If you do
not want your images used in this manner, please let us know.